doForms, the leader in mobile forms and workflow software, new features include – a complete chain of custody support with barcode scanning and NFC support; “Fill and Send,” and a new calendar-based scheduling system for dispatch in the doForms Advanced package.
“We previously handled all our reporting processes via email and spreadsheets, which was horribly inefficient, led to data loss, and was negatively impacting customer relationships since we weren’t able to communicate effectively with them,” said Jeff Cureton, customer quality manager of Serta Simmons Bedding. “With doForms, we’ve been able to automatically capture data in real-time and immediately distribute it to determine the next steps whether managing quality control from customer service inquiries, or receiving equipment for a new plant. As a result of using doForms, we’ve improved our operational quality and our salesforce is overjoyed because they can immediately and directly relay improvements we’re making to our customers’ experience as a result of their feedback.”
doForms new features help companies save time and money, reduce errors and environmental impact, and increase sales by removing the entire paperwork process:
- Chain of Custody: Easily scan, read tags, record a GPS stamp, take pictures of damages, track deliveries, provide seal verification, and capture signatures to create a complete view of deliveries. These features will help everyone from delivery customers looking for proof of delivery to pharmaceutical companies looking to ensure that drugs are always in the right hands.
- Fill and Send: Open a form and enter critical data unique to the transaction before emailing the form. The Fill and Send portal keeps track of the forms and automatically updates when they are opened and completed, enabling businesses to easily send invoices, quotes, and work orders to third parties.
- Dispatch: With the new calendar-based portal in the dispatch system, managers can see all of their jobs in a single screen by day, week, month, employee, or workgroup and can know in a heartbeat when technicians are available. Real-time status updates let users keep track of each job in progress and GPS tracking enables them to see exactly where their employees are at any moment.
“Our goal is to make technology available to every company large or small. Our customers don’t want to be developers, integrators, or support. They are experts in their business process and with doForms, we make it simple to turn that expertise into powerful mobile solutions they can deploy in days with no risk,” said John Darienzo, CEO of doForms. “With version doForms 5.0, we continue to provide our customers with the robust solutions they need in a single package at an extremely affordable price.”
About doForms
doForms, Inc., is a leader in mobile forms and workflow software. doForms enables companies to easily capture information in the field on smartphones, tablets, or your browser and send it via the internet to the cloud where we make it easy to integrate with your back office. Because it eliminates paper and the need for expensive manual data entry, doForms saves money and time, while improving responsiveness and customer experience. doForms is used globally and is available in many languages.
doForms Makes Paperwork for Businesses Obsolete with Mobile Forms